We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing that has remained the same: our commitment to your safety.
Our office follows infection control recommendations made by the American Dental Association, the U.S. Centers for Disease Control and Prevention, and the Occupational Safety and Health Administration. We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies' recommendations.
You may see some changes when it is time for your next appointment. These are some of the changes and protocols necessary to keep all of us safe.
For your appointment:
- Our office will communicate with you a couple days prior to your appointment to ask some screening questions.
- You must notify us from your vehicle upon arrival and we will go over pre-treatment screening questions again.
- CO-PAYMENTS WILL BE COLLECTED PRIOR TO ENTERING THE OFFICE. We try to estimate the amount based on scheduled treatment.
- We recommend all patients to wear a facemask when entering the office.
- Patients will be asked to sanitize their hands at the front desk.
- You will be taken directly back to the room.
- All patients will have their temperature taken prior to being seen and asked to pre-rinse with hydrogen peroxide mouth rinse.
- After treatment is complete, make next appointment.
- Wash or sanitize hands again prior to leaving.
ZERO TOLERANCE POLICY. FOR OUR SCHEDULE TO WORK, PATIENTS MUST BE ON TIME FOR THEIR APPOINTMENT. Rescheduling could result in a six week wait time.For social distancing:
- No one will remain in the reception area: However, there are some exceptions to be determined.
- You may see that our waiting room will no longer offer magazines, children’s toys, and so forth, since those items are difficult to clean and disinfect.
- If someone drives you to the appointment, they will be asked to remain in their car until your appointment is over.
- Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as reduce the number of patients. In the reception area at any one time.
- Total disinfection of entire office
- Surgical gowns, face shields, N95 masks or equivalent
- Diluted hydrogen peroxide in our self-contained water bottles (kills the virus)
- Air purifier in most rooms
- Social distancing in entire office
- Glass barriers at front desk
Richard S. Bernstein D.D.S
Connect with Dr. Richard Bernstein on Linkedin
With over 25 years of experience, Dr. Bernstein is a renowned cosmetic dentist and is passionate about providing the best for his patients, making him a respected pillar of trust amongst his community. He possesses a Masters in Biochemistry - WSU School of Medicine, and a Doctorate in Dental Surgery - University of Detroit.He is presently a Fellow of the Academy of General Dentistry, and a Diplomate in the American Board of Aesthetic Dentistry (ABAD) to name a few.